Welcome to Kids Gallery NX, where your satisfaction is our utmost priority. We recognize that unforeseen circumstances may necessitate product returns. To ensure a seamless experience, please take a moment to familiarize yourself with our straightforward return policy:

1.    Returns and Exchanges:

Feel free to initiate returns or exchanges within 7 days from the date of purchase. To begin the process, kindly contact our dedicated customer service team via email at KIDSGALLERYNX@GMAIL.COM by calling +91 8829936306

Eligibility Criteria:

Returned items must remain unused, unopened, and in their original packaging. Products exhibiting visible signs of use or damage may not qualify for a refund or exchange.

3.    Refund Process:

Upon receipt and inspection of the returned items, we will promptly proceed with your refund or exchange. Refunds will be credited back to the original payment method, while exchanges will be promptly dispatched.

4.    Return Shipping:

Customers are responsible for the return shipping costs, unless the return results from an error on our part. We recommend utilizing a trackable shipping method for the secure return of your items.

5.    Damaged or Incorrect Items:

In the event of receiving a damaged or incorrect item, please contact us immediately. We will swiftly arrange a replacement or issue a full refund, covering return shipping costs. 6. Cancellations:

Orders can be canceled within the first 24 hours of purchase. Once an order is processed, cancellation is no longer possible. 7. Contact Us:

For all inquiries related to returns or to initiate a return, reach out to our customer service team at KIDSGALLERYNX@GMAIL.COM or +91 8829936306

Kids Gallery NX, reserves the right to update or modify this return policy at any time. Your understanding and cooperation are greatly appreciated. Thank you for selecting Kids Gallery NX!

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